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Promation’s After-Sales Service, Warranty and Support
Our service doesn’t stop with sales. We’re with you all the way, and our experienced staff are always ready to provide our support. You can expect a quick response, with our guarantee to resolve any issues promptly and efficiently. Whether you have a basic question or require advanced engineering assistance, we’re at your side. Just contact us, and we’ll direct your question to the right member of our team.
Vendor Procurement
Promation works with a diverse supplier base, inviting submissions from original and/or subcontract manufacturers, distributors, raw materials suppliers, fabrication suppliers, engineering service providers, and calibration and material testing service suppliers. Our prospective suppliers are evaluated and selected based on their capability to meet quality, technical and commercial requirements, including codes and standards, safety, quality assurance, customer service, prompt delivery and value. Questions about procurement may be directed to Jason Zheng, Procurement Supervisor: jason@promation.com.
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